
State Farm® Insurance Agent Ashley N. Nicholson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Somil Roy
August 13, 2025
"Tip way or no way"
"Thank you, Somil, for your feedback! I'm glad to see your positive rating. If you have any questions or need assistance, feel free to reach out. We're here to help!"
James Khoury
July 11, 2025
"I spent a few minutes on the phone with Tip earlier and she was able to update my policy in a quick and polite manner. In addition, she provided helpful information about managing my policy via the app which I hadn't previously known about."
"Thank you for your review, James! I'm happy to hear that Tip was able to assist you efficiently and provide valuable information about managing your policy through the app. We appreciate your feedback and are always here to help with any questions or needs you may have. Let us know if there's anything else we can do for you!"
Perry McCullough
July 11, 2025
"I'm very Business and professional people to work with"
"Thank you for your review, Perry! I'm happy to know you found our team business-oriented and professional. We’re here to help with any of your insurance needs!"
Courtney Isaac
July 10, 2025
"Responsive help with making sure my auto policy was set up correctly. I look forward to working with them long-term. Also, thank you Tip!"
"Thank you for your review, Courtney! I'm happy to hear that you received responsive assistance with your auto policy setup. Tip and the rest of our team are here to support you, and we're excited about the opportunity to work with you long-term. Let us know if there's anything else we can do for you!"
Willie Will
June 27, 2025
"Stephania was very very knowledgeable about the different terms was impressed... also took the time to explain in full details.... ended the call with a clear understanding of my policy. Document signing transition was smooth easy and fast. Glad to be part of the team again. Thanks Stephania you are awesome."
"Thank you for your review, Willie! I'm happy to hear that Stephania provided such detailed explanations and helped you understand your policy clearly. It's great to know that the document signing process was smooth and efficient for you. We're grateful to have you back with us! Let us know if there's anything else we can assist you with."
Jabbar Enahora
June 17, 2025
"Great customer service!"
"Thank you, Jabbar! I'm happy to hear you appreciated our customer service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Joan Harris-Graves
June 2, 2025
"Thanks so much to you all for helping us navigate the move of insurance from Ohio to Georgia! Steph explained everything well and made the process easy!"
"Thank you, Joan, for your wonderful feedback! I'm happy to hear that Steph was able to make your transition smooth and straightforward. We appreciate your trust in us and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Patricia Dunn
May 31, 2025
"Easy to talk to,very helpful and seem to be a good company"
"Thank you, Patricia! I'm happy you found our team easy to talk to and helpful. We strive to provide the best service possible. If you have any questions or need further assistance, feel free to reach out!"
Greg Brake
May 29, 2025
"It's nice to have an agent that knows what they are doing and gets things done. Ashley is the best."
"Hey, Greg! It was such a pleasure working with you and helping get everything taken care of. I’m glad I could make the process smooth, and I appreciate you sharing your experience. Thank you!"
kimberly robertson
May 22, 2025
"This office with Ashley Nicholson is the best."
"Kimberly, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. "
Alexandra Joseph
May 21, 2025
"Amazing service great pricing"
"Thank you, Alexandra! I'm glad you're happy with our service and pricing."
Brandon Smith
May 8, 2025
"I had a fantastic experience working with Stephania! She helped me secure new insurance quickly and with zero hassle. The process was smooth, her communication was clear, and she made sure I understood all my options before making a decision. I highly recommend this agency to anyone looking for efficient and reliable insurance support!"
"Thank you, Brandon, for sharing your experience! I'm happy to hear that Stephania made the process smooth and clear for you. It's great to know that you found the support efficient and reliable. If you have any more questions or need assistance in the future, feel free to reach out!"
Elaine Durden
May 2, 2025
"Awesome service from start to finish. Explains my options and gave me time to make the best decisions for my coverage. Pros and cons are security for me, I. Case of an accident. One less worry. Thank you for helping me make the.best decision. Your listening skills and attentiveness is greatly appreciate."
"Thank you, Elaine, for your wonderful feedback! I'm happy to know that you felt secure and informed throughout the process. It's great to hear that the explanations and time given helped you make the best decision for your coverage. Your satisfaction is important, and I'm here for any other questions or needs you may have!"
Sabrina King
April 25, 2025
"I have been with this group over 4 years and love the relationship we have . Very supportive and friendly. Very helpful and professional whenever I call with questions. Love this group of ladies ."
"Thank you so much, Sabrina, for your kind words and for being with us for over four years! We're delighted to hear that you value the supportive and friendly relationship with our team. It's wonderful to know that you find our assistance helpful and professional whenever you reach out. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever have more questions or need assistance, don't hesitate to call!"
Elexis Neal
April 24, 2025
"They are so patient and understanding Steph was great!!! Only people I want to help me with insurance!"
"Thank you, Elexis, for your wonderful feedback! I'm glad to know that Steph and the team were able to provide the patience and understanding you were looking for."
Dashia Aaron
April 23, 2025
"Steph helped with me my policy and she was amazing! I had rented through a private rental company and was on his insurance and wanted to cancel and get new insurance because I had gotten myself a new car and she went above and beyond to make sure she could get the best deal for me being that I haven’t had any insurance in a while! Every question I needed answers to , she answered with no problem and if I needed anything she got it to me right then and there! 10/10 definitely recommend!"
"Thank you, Dashia, for sharing your experience! I'm delighted to hear that Steph was able to assist you so effectively with your policy. It's wonderful to know she went above and beyond to find the best deal for you and answered all your questions promptly. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime!"
Sheri Zimmerman
April 21, 2025
"I have never had a problem with this agency. Always friendly and helpful and ready to answer questions!"
"Thank you, Sheri, for your wonderful feedback! I'm glad to know that you've found our team friendly and helpful. We're here to answer any questions you might have."
Frank Mcmiller
April 21, 2025
"Very professional with patiences."
"Thank you, Frank, for your wonderful feedback! I'm glad you appreciated the professionalism and patience of our service."
Autumn Chambliss
April 21, 2025
"I initially left a 5-star review because I had a great experience at first. Unfortunately, that changed quickly. Just two days after paying and signing my contract, my policy was canceled due to underwriting issues. I was told Ashley would call me on Monday (04/14/25) to help resolve the inconvenience. I did speak to her that day and requested a complete invoice showing my rate. She said she would call me back—now it’s Wednesday, and I’ve heard nothing. When I followed up, I was told she’s not available again until next Monday. This level of communication is unacceptable, especially after such a frustrating situation. I expected better. What started as a great experience has turned into a major disappointment. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Now, a week later, I still haven’t received a call from anyone. I called them and finally spoke with someone who told me I should just shop around, and no one has offered any real assistance. It’s frustrating how attentive and helpful everyone was right before I left my 5-star review—then things took a sharp turn for the worse. This is both crazy and disappointing, especially because it feels like I’m being intentionally given the runaround."
"Hi Autumn, thank you for the updated response. It's our goal to help as many people as possible. Although we would love to help everyone, that won't always be the case. Over the last 13 days since your policy began we've had consistent communication regarding your policy and options that were available to you. I'm sorry that the options available do not meet your expectations. Best of luck to you! "
Sergio Guzmán
April 11, 2025
"Tip and steph were amazing! Thank you for callling me back for homeowners"
"Thank you, Sergio! I'm happy to hear that Tip and Steph provided such great service. We're always here to help with your insurance needs. If you have any more questions or need assistance, feel free to reach out!"
renee benton
April 9, 2025
"Words can’t even express how very grateful I am for getting blessed to have an AWESOME agent that perfectly help me through the process, she spoke so clearly and explained everything step by step . State Farm client for life or at least long as I’m driving lol ."
"Thank you so much, Renee! I'm truly happy to know that you felt supported and well-informed throughout the process. It's wonderful to have you as part of our Atlanta family for the long haul! If you ever have questions or need assistance, don't hesitate to reach out. Safe driving!"
Maria Yi
April 8, 2025
"Ashley made the experience seamless."
"I'm happy to know that your experience was seamless, Maria! It's wonderful to know that our efforts are making a difference!"
Jenelle Baker
March 27, 2025
"Very professional and made switching insurance simple and stress free."
"Thank you, Jenelle! I'm glad to know that the process of switching insurance was smooth and stress-free for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Matt Young
March 20, 2025
"Whenever I have requested information about our insurance, Tip has been attentative to respond with a receipt of the request and excellent follow through to provide the information requested. Tip is always friendly, willing to help and go the extra mile to provide excellent customer service."
"Thank you, Matt, for sharing your experience! I'm happy to hear that Tip has been attentive and provided excellent follow-through with your requests. It's wonderful to know that Tip's friendly and helpful nature made a positive impact. If you need any further assistance or have more questions, feel free to reach out anytime!"
Rosmil Rodriguez
March 17, 2025
"No words to describe how appreciative I am with Stephania, she’s the best, very patient and helpful. She’s stayed in the phone with me for almost 2 hours. Will definitely recommend this office!!"
"Thank you, Rosmil, for sharing your experience! I'm so glad to hear that Stephania was able to assist you with patience and dedication. It's wonderful to know that her efforts made a positive impact. We truly appreciate your recommendation and are here for any future needs or questions you might have!"